{"id":2370,"date":"2007-11-17T15:11:00","date_gmt":"2007-11-17T15:11:00","guid":{"rendered":"https:\/\/www.certitrek.com\/nlpa\/2007\/11\/17\/vendor-performance-guarantees\/"},"modified":"2023-06-26T10:58:46","modified_gmt":"2023-06-26T14:58:46","slug":"vendor-performance-guarantees","status":"publish","type":"post","link":"https:\/\/www.certitrek.com\/nlpa\/blog\/vendor-performance-guarantees\/","title":{"rendered":"Vendor Performance Guarantees"},"content":{"rendered":"<p>I had to chuckle when I read today\u2019s Pittsburgh Post-Gazette article entitled \u201cIf you promise the moon, you might deliver green cheese.\u201d<\/p>\n<p>Don\u2019t miss updates on Procurement &amp; Supply Chain, Subscribe here!<\/p>\n<p>The article starts off by saying: \u201cThere is no such thing as perfection \u2014 and it would be nice if vendors admit it. No matter how good a job they do, something, sometime will go wrong. They can do everything under their control to mitigate problems, but something not under their control will crop up to cause a problem they might not have anticipated.\u201d<\/p>\n<p>For those of you who are new to purchasing, you need to read these words carefully. Us long-timers know all too well that these words are so true.<\/p>\n<p>Purchasing has its triumphant moments, but also its frustrating ones. The article provides a good case study of a frustrating situation despite a vendor\u2019s performance guarantee.<\/p>\n<p>In situations like the one described, the vendor usually is excused from the performance failure due to a <em>Force Majeure<\/em> clause. If you\u2019re not familiar with Force Majeure, you may want to consider enrolling in our online class \u201cSupply Management Contract Writing.\u201d<\/p>\n<p>I hope that you\u2019re enjoying your weekend.<\/p>\n<p><strong>Recommended Reading<\/strong><\/p>\n<p><a class=\"row-title\" href=\"https:\/\/www.certitrek.com\/nlpa\/blog\/the-negotiation-technique\/\" aria-label=\"\u201cThe Negotiation Technique\u201d (Edit)\">The Negotiation Technique<\/a><br \/>\n<a class=\"row-title\" href=\"https:\/\/www.certitrek.com\/nlpa\/blog\/purchasing-thoughts-for-the-weekend\/\" aria-label=\"\u201cPurchasing Thoughts For The Weekend\u201d (Edit)\">Purchasing Thoughts For The Weekend<\/a><br \/>\n<a class=\"row-title\" href=\"https:\/\/www.certitrek.com\/nlpa\/blog\/live-from-procuri-empower\/\" aria-label=\"\u201cLive From Procuri Empower!\u201d (Edit)\">Live From Procuri Empower!<\/a><br \/>\n<a class=\"row-title\" href=\"https:\/\/www.certitrek.com\/nlpa\/blog\/procuri-ariba-sciquest\/\" aria-label=\"\u201cProcuri-Ariba-SciQuest\u201d (Edit)\">Procuri-Ariba-SciQuest<\/a><br \/>\n<a class=\"row-title\" href=\"https:\/\/www.certitrek.com\/nlpa\/blog\/procuri-empower-next-week\/\" aria-label=\"\u201cProcuri Empower Next Week\u201d (Edit)\">Procuri Empower Next Week<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I had to chuckle when I read today\u2019s Pittsburgh Post-Gazette [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":4084,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-procurement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - 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