Welcome back to another installment of Whitepaper Wednesday here on the Purchasing Certification Blog. This week, I’ll be reviewing a whitepaper entitled “Dealing With Performance Issues” from IdeaBridge.

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All of IdeaBridge’s whitepapers are directed towards leaders and are presented as a series of bulletpoints. Because procurement leaders deal with performance issues of both their employees and their suppliers, I felt that some of the content was quite appropriate. Here are a few of the more interesting excerpts…

• “Great coaches give opportunities, resources, and playing time according to players’ past performance. The greater the performer, the greater the opportunity.”
• “Many people avoid confrontation. Some fear being disliked and rejected. Others are afraid confrontation will make things worse by creating anger and resentment in the person they confront. But when a person’s behavior is inappropriate, avoiding confrontation always worsens the situation.”
• “Great Leaders recognize good work as quickly as they recognize poor work.”

You can get your own copy of this three-page whitepaper from IdeaBridge’s Web site.